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Veterans

Veterans Living Abroad Contact Information

The contact information listed below is used to direct your inquiry to the appropriate VA office, based on the country where you live and the nature of your inquiry. Be sure to use addresses, fax numbers and email links that apply to you.

You must provide your name, E-mail address, telephone and/or telefax number, and VA file number/Social Security Number. We will do our best to respond within a reasonable amount of time (usually 3 to 10 workdays).

NOTICE: INTERNET E-MAIL IS NOT SECURE
Please be advised that information you send and receive via e-mail over the Internet can be intercepted and read by individuals other than the intended recipient. Because we have no way on knowing who may have access to the computer from which you sent your e-mail message, a response to your message that contains sensitive or personal information will be sent via traditional methods such as telephone, or surface mail. Please include your preferred method for VA's response in your message.

Contacts by Benefit

FOR MEDICAL TREATMENT (ONLY)
(All Countries Except the Philippines)
VA Foreign Medical Program Office
PO Box 469061
Denver, CO 80246-9061
Telefax: 303-331-7803
E-mail: hac.fmp@med.va.gov 

FOR EDUCATION BENEFITS (ONLY)
VA Regional Office
PO Box 4616
Buffalo, New York 14240-4616
Telefax: 716-857-3196 or 716-857-3197
Internet Contact:    Education Questions and Answers 

FOR LIFE INSURANCE BENEFITS
VA Regional Office and Insurance Center
P O Box 7208
Philadelphia, Pennsylvania 19101
Telefax: (888) 748-5822
Web Form:   Insurance
Other Internet Contact:    Contact the VA 

FOR HOME LOAN GUARANTY BENEFITS
VA Loan Eligibility Center
PO Box 20729
Winston-Salem, NC 27120

For overnight delivery:

VA Loan Eligibility Center
251 N. Main St.
Winston-Salem,   NC 27155
Toll free number: 1-888-244-6711
E-mail: NCELIGIB@vba.va.gov

FOR VOCATIONAL REHABILITATION AND EMPLOYMENT BENEFITS
VA Regional Office,
Pittsburgh, PA 

Contacts by Country

The following VA offices have jurisdiction over specific areas of the world.

If you are a U. S. Veteran living in one of these areas abroad, you may now contact one of these offices using a secure electronic messaging program VA calls IRIS (Inquiry Routing and Information System).    This is a more secure type of messaging than straight e-mail because it uses web based forms and encrypted links for you to transmit your personal information.   However, VA is still unable to return personal information via this technology because VA cannot be assured that the person having access to the computer used to get to the response is either the Veteran or other person entitled to the information.

  1. Click on one of the links below,
  2. Select "Ask a Question,"
  3. Click on the "Question" radio button, and,
  4. Select "Benefits Issues Outside the U.S."
  5. Click on "Next"
  6. In the "Question Section" of the web form, select the appropriate jurisdiction.

MEXICO, SOUTH & CENTRAL
AMERICA, the CARIBBEAN

Benefits Only
VA Regional Office
6900 Almeda Road
Houston, TX 77030
Telefax: 713-794-3818
Internet Contact:    Select (Benefits Issues Outside the U.S.) / Latin America & Caribbean

ALL OTHER COUNTRIES (Except the Philippines)
Benefits Only
VA Regional Office
Foreign Claims
1000 Liberty Avenue
Pittsburgh, PA 15222-4004
Telefax: 412-395-6057
Internet Contact:   Select (Benefits Issues Outside the U.S.) / Any other country

CANADA
Benefits Only
VA Medical and Regional Office Center
Hartland Road
White River Junction, VT 05009
Telefax: 802-296-5174
Internet Contact:   Select (Benefits Issues Outside the U.S.) / Canada Specific

PHILIPPINES
Benefits and Medical Care
VA Regional Office:
1501 Roxas Blvd.
Manila, Philippines
Telefax: 011-632-318-8387
Internet Contact:   Select (Compensation & Pension Benefits) / Philippines

Benefits counselors are on duty at the Regional Office from 7:30 AM to 4:30 PM Monday through Friday to answer questions concerning all aspects of Veteran's benefits. They may also be contacted by telephone at 011-632-550-3888 during the cited times.