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Seattle Regional Benefit Office

Meet Our Leadership Team


Pritz Navaratnasingam

Director: Pritz Navaratnasingam

As Director of the Seattle Regional Office (RO), Pritz Navaratnasingam oversees 621 full-time employees and administers benefits and services totaling about $1.5 billion a year to the estimated 603,623 Veterans, Servicemembers, their families and survivors in Washington. Prior to this position, Mr. Navaratnasingam was Director of the Houston and Providence Regional Benefits Offices. 


Bill Borom

Assistant Director: Bill Borom

Bill Borom took this position in September 2008. Prior to this assignment, he served two years as Deputy Director of VA’s Vocational Rehabilitation and Employment (VR&E) Service in Washington, D.C.


Andrew Graf

Assistant Director: Andrew Graf

Andrew was appointed in February 2015. Prior to his assignment, he served in numerous roles in VBA’s Washington, D.C. Central Office, most recently as the Deputy Director of VA’s Operations Analysis team that developed and executed VBA’s monthly Performance Stat. Andrew started his VA career in the Milwaukee, WI Regional Office and was selected as first VA civilian to attend the US Army’s School for Advanced Military Studies.


Veterans Service Center Manager: Ayn-Marie Lofgren

Ayn-Marie Lofgren was appointed to this position in April of 2014. Prior to this position, she was the Veterans Service Center Manager (VSCM) of the Des Moines Regional Office. Prior to her position at the Des Moines Regional Office, she served as the Assistant Veterans Service Center Manager at the St. Paul Regional Office, and as a member of the Training Staff at VA Central Office (VACO) in Washington DC. She began her VA career in February of 2004 at the Lincoln VA Regional Office (VARO).


Michael Crouse

Special Mission Project Officer - Disability Rating Activity Site: Michael Crouse

Michael Crouse took this position in October 2013. Prior to this position, he was Veterans Service Center Manager (VSCM) of the Seattle Regional Office. Prior to this, he was the Assistant Veterans Service Center Manager at the Lincoln RO. Prior to joining VA, Mr. Crouse served 23 years with the U.S. Army, where he held numerous leadership and staff positions.


David Boyd

Vocation Rehabilitation and Employment (VR&E) Officer: David Boyd

David Boyd is responsible for providing VR&E services for Veterans in Washington and western Idaho. Prior to joining VA, Mr. Boyd served in the U.S. Army. Among other assignments, he patrolled the German border during the Cold War, commanded tanks in the European 7th Corps during Operation Desert Storm, and jumped out of airplanes with the 82nd Airborne Division.