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Veterans Benefits Administration

News: Inside Veteran Benefits

2019 Novel Coronavirus (2019-nCoV), illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMVA, CDC closely monitoring Coronavirus outbreak

VA is working closely with The Centers for Disease Control and Prevention (CDC) and other federal partners, monitoring an outbreak of Novel Coronavirus (2019-nCoV).

VA has activated its emergency management coordination cell (EMCC) and is implementing an aggressive and collaborative public health response to protect and care for Veterans. 

At this time, no Veterans receiving care at VA have been diagnosed with 2019-nCoV. Currently, there is no vaccine to prevent the 2019-nCoV infection and no medication to treat it. CDC believes symptoms appear 2 to 14 days after exposure.

What to do if you have symptoms

If you have both:

  • Symptoms of fever, cough, and shortness of breath and
  • Have either recently returned from China or have direct exposure to others diagnosed with 2019-nCoV.

Call before visiting your local VA medical center to seek care. Tell them about your recent travel and your symptoms.


Scam Alert graphicVA San Juan Regional Office's Emergency Phone Line

January 17, 2020. The VA San Juan Regional Office's Emergency Phone Line for Veterans displaced by earthquake is operational.

Veterans in Puerto Rico and US Virgin Islands who are directly affected by the earthquake disaster will be able to call (787) 772-7373 to leave a short message with their name and telephone number for us to return their calls.

During business hours, they may still contact 1-800-827-1000 and select Option #2 for assistance in Spanish. The Emergency Phone Line will be active for a 30-day period.

Information for Veterans home loan borrowers on natural disasters: If you have a VA loan and your home was affected by a natural disaster, we encourage you to take the steps listed to ensure you receive the assistance you need.


La Línea de Emergencia de la Oficina Regional de San Juan

17 de enero del 2020. La Línea de Emergencia de la Oficina Regional de San Juan para los Veteranos que han sido desplazados está operando en estos momentos.

Los Veteranos en Puerto Rico e Islas Vírgenes que se vieron perjuidicados directamente por los desastres del terremoto deben de comunicarse al 787-772-7373, los mismos deben de dejar un mensaje con su nombre y número de teléfono para que se les devuelva la llamada.

Durante horario regular de trabajo deben de contactar el 1-800-827-1000 y seleccionar la opción #2 para que se les asista en español. La Línea de Emergencia estará activa por solo 30 días.


Scam Alert graphicLooking at the Data

The Federal Trade Commission's Congressional Report, "Protecting Older Consumers 2018-2019" shows how older consumers are targeted and how they can be protected.

Read the FTC Blog »


E. Bruce Heilman at age 87 stands by his Harley Davidson motorcycle near the Virginia-West Virginia border. Photo by Bob Brown, Richmond-Times Dispatch via APVBA Tribute

This week's #VBATribute honors USMC WWII Veteran and former University of Richmond President, E. Bruce Heilman. He was well-known for crisscrossing the US on his Harley to raise awareness for Veterans.

Read the Full Story »


VA Press ReleasesVA updates on disability rating

VA updates the disability rating schedule for infectious diseases, immune disorders and nutritional deficiencies

Read the press release »


Veteran and Radford student Mark SheltonRaising Awareness

The Southwest Virginia Student Veterans Alliance hosted the 4th Annual Veteran Suicide Awareness March on 5/27. They walked 14 miles to help raise awareness for Veteran suicide prevention.

Read the Full Story »