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Houston Regional Office

Visiting Hours

Hours of Operation:

The Houston Regional Office is open Monday - Friday from 8:00 am - 3:30 pm (closed 12-12:30 pm).

Veterans who need to schedule an appointment regarding VBA benefits, or to speak to a Regional Office representative, are encouraged to utilize our appointment scheduling system, VERA (Visitor Engagement Reporting Application). The link to schedule an appoitment is VERA ( It is our goal to provide the most efficient and effective customer service to our Veterans. By setting an appointment through VERA, we can assure you are provided with the most efficient service.

You may also leave a message on our appointment line by calling 713-383-3770.

Veterans may continue to utilize virtual services by visiting or by contacting the National Call Center at 1-800-827-1000.