VA’s Atlanta Regional Benefit Office (RO) administers a variety of services, including Compensation, Education, Loan Guaranty, Pension, and Vocational Rehabilitation and Employment for Veterans, Servicemembers, their families and survivors in Georgia. We offer the following additional services:
Visit Explore VA for an overview of VA’s benefits and services and for links to detailed eligibility and application information.
The Atlanta RO is one of eight VA regional loan centers (RLCs) administering VA’s Home Loan Guaranty program, which helps Veterans obtain mortgage loans from private lenders by guarantying a portion of the loan against loss. This program can also prevent Veterans from losing their homes during temporary financial difficulties. We serve Veterans in Georgia, Tennessee, North Carolina, and South Carolina. We also assist with delinquent VA loans on a nationwide basis. The Atlanta RLC also houses the National Eligibility Center responsible for issuing Certificates of Eligibility relating the home loan program on a nationwide basis.
Atlanta RO is actively engaged in the Integrated Disability Evaluation System (IDES), a joint program with the Department of Defense (DOD) to improve the disability rating process. The program aims to create a single disability exam conducted to VA standards and used by both VA and DOD, develop a single disability rating completed by VA that is binding on both departments, and provide payments of VA benefits within 30 days of a Servicemember’s separation from service. Atlanta has operational sites at Fort Stewart, Fort Benning, Fort Gordon, Moody Air Force Base, and Robins Air Force Base.
Atlanta RO’s Vocational Rehabilitation and Employment (VR&E) program provides one-on-one employment counseling and related support to roughly 4,000 Georgia Veterans and Servicemembers with service-connected disabilities. VR&E offices are in Decatur, Augusta VA Medical Center, uptown in Augusta, Columbus, Savannah Primary Care Clinic, and Tifton. Coming Home to Work counselors are present at Fort Benning, Fort Gordon, and Fort Stewart.
The Atlanta RO houses the VA National Eligibility Call Center which handles phone inquiries regarding loan guaranty benefits and allows employees to focus on serving Veterans. The number to call is 1-888-768-2132.
The Atlanta RO is one of four regional processing centers nationwide that process education claims. The other processing centers are in Buffalo, N.Y.; Muskogee, Okla.; and St. Louis, Mo.