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Cheyenne Regional Office

Meet Our Leadership Team

 

Michael Rohrbach

Director: Michael Rohrbach

Michael P. Rohrbach was appointed Director of the VA Denver and Cheyenne Regional Offices effective March 14, 2021. As Director, he is responsible for administering VA benefits and services to a population of approximately 450,000 Veterans and their families living in Colorado and Wyoming. This includes administering approximately $2.2 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment services.

Prior to this appointment, Mr. Rohrbach served as Assistant Director of the VA Portland and Anchorage Regional Offices providing executive oversight of approximately 285 employees administering VA benefits and services to a population of approximately 380,000 Veterans and their families living in Alaska, Oregon and five southwest counties of Washington state. This included the administration of approximately $1.7 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment Services.

Mr. Michael Rohrbach is a graduate of the University Of South Florida’s School Of Business and a Veteran of the United States Marine Corps. 

Katie Claussen

Assistant Director: Katie Claussen

Katie Claussen was appointed the Assistant Director of the Denver and Cheyenne Regional Offices effective March 27, 2022. Ms. Claussen is responsible for the executive oversight of approximately 340 employees administering VA benefits and services to a population of approximately 450,000 Veterans and their families living in Colorado and Wyoming. This includes administering approximately $2.2 billion in annual Compensation and Pension benefits and Veteran Readiness and Employment services.

Prior to this appointment, Ms. Claussen served as the Veterans Service Center Manager and Assistant Veterans Service Center Manager in Denver. Ms. Claussen began her career in Lincoln, NE, as a Veterans Service Representative in 2005 and moved to Washington D.C. as a Program Analyst for the Office of Business Process Integration in 2008. From there, she moved to St. Petersburg, FL, and began her management career moving through the ranks as an Assistant Coach, Coach, and Assistant Veterans Service Center Manager.

Chuck Cates, Veterans Service Center Manager

Veterans Service Center Manager: Chuck Cates

Charles “Chuck” Cates was appointed the Service Center Manager of the Cheyenne Regional Office effective March 2010. Mr. Cates is responsible for administering VA benefits and services to a population of approximately 47,000 Veterans and their families living in Wyoming. This includes administering approximately $230 million in annual Compensation and Pension benefits.

Prior to this appointment, Mr. Cates began his career at the St. Petersburg, FL Regional Office in 2001 as a Veterans Service Representative, moving through the ranks as Assistant Coach and Coach of various teams within the Service Center.

Mr. Cates is a graduate of the University of Florida where he earned a degree in Criminology.

Mr. Cates also served in the United States Army as an Intelligence Analyst from 1990-1995.

Veteran Readiness and Employment (VR&E) Officer: Jim Ziruolo

James “Jim” Ziruolo was appointed as the Veteran Readiness and Employment Officer for the Denver and Cheyenne Regional Offices in 2010. Mr. Ziruolo is responsible for the service delivery of Chapter 31 benefits to over 3,800 Veterans living in both Colorado and Wyoming.

Prior to this appointment, Mr. Ziruolo served as the Veteran Readiness and Employment Officer in Houston, Texas. He entered Federal service in Columbus, Ohio as a Vocational Rehabilitation Specialist under the Cleveland VA Regional Office in 1989.

Mr. Ziruolo, is a Desert Storm Veteran and retired from the Charleston, WV Air National Guard in 2003, after 22 years of service. Mr. Ziruolo is also a graduate of Kent State University and holds a Master of Education in Rehabilitation Counseling.

Support Services Division Chief: Lyndon Reimonenq

Lyndon “Tiger” Reimonenq is the Administrative Officer of the VBA Denver and Cheyenne Regional Offices as of June 21, 2020. The Administrative Officer leads the Support Services Division in the pursuit of optimum performance in all applicable program areas. Emphasis is placed on the Secretary of Veterans Affairs priorities, assuring those priorities are reflected in the Regional Office performance. The Administrative Officer, also called the Support Services Division Chief, covers both Administrative and Finance activities, providing timely and cost-effective support services to the Regional Office and its satellite offices.

Mr. Reimonenq served as the Finance Officer for the Denver and Cheyenne Regional Offices from December 14, 2014, until June of 2020, where he managed and directed the operations of the finance section, accounting unit and operations unit in the Support Services Division. He provided leadership and operating officials advice on all financial matters of the Regional Office, and to prepare, present and execute the Regional Office budget.

Mr. Reimonenq began his Federal career with VBA on May 26, 2009, in the Loan Production section of the Regional Loan Center, Denver Regional Office. He served Veterans as a Loan Specialist, providing Certificates of Eligibility, auditing loan files and providing training to Real Estate professionals and Lenders in seven states within the Regional Loan Center jurisdiction. He was also the Native American Direct Loan coordinator for the Denver Regional Loan Center jurisdiction.

Prior, Mr. Reimonenq worked for UPS as a driver for over 20 years.

Mr. Reimonenq is originally from New Orleans, Louisiana. He has been married to his wife Crystal Reimonenq, a Navy Veteran, for over 25 years. He is father to three adult daughters and two grandsons, who only knows him as “Papa”. Mr. Reimonenq is a graduate of the University of Phoenix where he received a Bachelor of Science in Business Accounting.

 

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