Shawn Bohn was appointed the Director of the Dakotas Regional Office in March 2016. He previously served as Veterans Service Center Manager at the Sioux Falls Regional Office. He administers benefits and services to over 155,675 Veterans, Servicemembers, their families and survivors in North Dakota, South Dakota, and 15 counties in northwestern Minnesota. He is responsible for delivering about $422 million in annual benefit payments to more than 34,000 Veterans. He leads employees staffing the Regional Offices in Sioux Falls, Rapid City, and Fort Meade, S.D., and in Fargo and Bismarck, N.D.
Tracee Metcalf began working as the Veterans Service Center Manager for the Sioux Falls Regional Office in November 2022. She currently leads a team of over 110 employees in two different locations. She previously served as an Assistant Veterans Service Center Manager at the Waco Regional Office in Texas. Tracee’s federal career started in 2006 as a Veterans Service Representative at the Hartford Regional Office in Connecticut.
Shane Bryan was promoted to serve as the Fargo Veterans Service Center Manager (VSCM) in July 2024. Mr. Bryan leads a staff of over 75 employees in the delivery of Disability Compensation and Ancillary Benefits as well as Benefits Advising and Outreach Services to Veterans, Servicemembers, their families and survivors throughout North Dakota. Prior to his assignment to the Fargo Regional Office (RO), Shane was the Assistant VSCM at the Ft. Harrison RO, a Coach in the Waco RO, and an RVSR and VSR in the Phoenix RO. Shane served on active duty as an Enlisted Non-Commissioned Officer in the U.S. Army for eight years. He was stationed at Fort Benning, Georgia; Fort Campbell, Kentucky; and Germany, and served on multiple deployments during his service.