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Manila Regional Office

Visiting Hours

VA Manila Regional Office is open for appointments Monday to Friday, 8:00 a.m. to 3:00 p.m. 
for the following services:

  • Phone/Video Interview
  • Document Drop-off
  • In-Person Interview (limited slots)

How to Contact VA Manila or Submit Your Documents:

Create a Login.gov account for a seamless sign-in experience to VA.gov, My HealtheVet, and VA’s Health and Benefits mobile app. Veterans can now use the same login and password to access a growing list of federal government websites, including the VA, Office of Personnel Management, and Small Business Administration, to deliver a secure and streamlined identity verification experience.

Visitors seeking assistance from the Public Contact Team at the Manila Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA) as walk-ins are not allowed. VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments.

Please click or use the camera on your smartphone to capture the blue QR Code to schedule an in-person appointment or the black QR Code for a virtual appointment.  You will receive email confirmation of your appointment.
In Person Appointment Scheduler          Virtual Appointment Scheduler
For Document Drop-Off: Please indicate in Notes that the purpose of visit is for Document Drop-off only.

ONLINE INQUIRY:

Ask a question at: ask.va.gov/

ONLINE DOCUMENT SUBMISSION:

The fastest way to send documents to VA is to upload your correspondence electronically through VA.gov.

Visit www.va.gov. Under Disability click “Upload Evidence to support your claim”.

Sign in to VA.gov in any of these ways:

  • With your existing My HealtheVet account, or
  • With your existing DS Logon account, or
  • By creating an account through ID.me

You can also upload it electronically through Direct Upload. Visit eauth.va.gov/accessva/#. Click your category and select Direct Upload. Sign in by creating an account through ID.me

EMAIL DOCUMENT SUBMISSION :

Intake-Only Mailbox! You can send documents to VA Manila Regional Office by emailing them to VAMANILARO.VBAMPI@VA.GOV.

This is a No-Reply mailbox. It is for online document submission only. No inquiries will be addressed through this email.

Documents must be submitted in a PDF format

PHONE:

Dial #MyVA (#6982) or (+632) 8550-3888, Toll Free 1-800-1888-5252, Option 1 for Regional Benefits Office (open M-F 8:00 am to 3:00 pm)

1 - Compensation & Pension Benefits
2 - Survivors Pension & Burial Benefits (redirected to VA National Pension Call Center)
3 - Dependency
4 - Education - Chapter 30, 33, 35 (redirected to Education Benefits Assistance Office)
5 - Fiduciary (redirected to Fiduciary Assistance Call Center, 2 for Indianapolis)
6 - Veteran Readiness and Employment - VR&E, Chapter 31 (redirected to Honolulu VR&E)

If you cannot upload your documents, fax or mail it to the applicable address based on benefit type

Compensation Claims

FAX:  Toll Free: 844-531-7818

Department of Veterans Affairs
Evidence Intake Center
P.O. Box 4444
Janesville, WI, 53547-4444

Veterans Pension and   Survivor Benefit Claims

FAX:  Toll Free: 844-655-1604

Department of Veterans Affairs
Pension Intake Center
P.O. Box 5365
Janesville, WI 53547-5365

To fax your documents without international costs,

•      From within Metro Manila, dial #MyVA (#6982) or (+632) 8550-3942

•      From outside Metro Manila, dial #MyVA (#6982) or 1-800-1888-5252 and dial 3942 once you hear the voice prompt

Access Public Disability Benefits Questionnaires (DBQs) at: www.benefits.va.gov/compensation/dbq_publicdbqs.asp

Did you, or someone you know, experience a sexually traumatic event during your military service?  VA has specially trained employees to help you deal with your experience. True to our commitment to serve you with integrity, respect, and excellence, we stand ready and willing to privately assist you with filing and completing military sexual trauma benefit claims and to provide you with counseling and other resources.

Do not hesitate to reach us through the channels stated above and we will listen and help. We honor and thank you for your service.

**NOTE**
If you experience difficulty trying to reach any of these numbers, please email VAVBAMPI/RO/IRM/STAFF@va.gov to let us know.
VA Manila Regional Office: www.benefits.va.gov/manila/ | VA Website: www.va.gov | VA Forms: www.va.gov/find-forms/ |
VA Federal Benefits Book: www.va.gov/opa/publications/benefits_book.asp

 

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