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Buffalo Regional Office


Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

Welcome to the Buffalo Regional Office! 

Veterans can get information about benefits or file a claim for benefits by visiting our website at Veterans with claims specific or other questions may request information via the following site: Ask VA or by telephone at 1-800-827-1000.

For questions regarding Loan Guaranty or Education benefits, assistance is available at:

To speak to a local Veteran Readiness & Employment Benefits representative please call 716-857-3372

Local VA PACT Act Open Houses – MARCH 2023

 Onsite Services:

  • PACT Information
  • Toxic Exposure Screenings
  • VA Healthcare Enrollment
  • VA Benefits Claims Assistance

When:         March 21 2:00-7:00 PM
Where:        Building 92 Bath VA Medical Center

When:         March 23 2:00 to 7:00 PM
Where:        Italian American Veterans Club, Elmira

When:         March 30 10:00 AM to 3:00 PM
Where:        Lockport VA Clinic

The PACT Act is the largest expansion of Veteran health care and benefits in decades. These events are part of VA’s broader efforts to ensure that every eligible Veteran and survivor gets their PACT Act-related health care and benefits.

Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from the Public Contact Team at the Buffalo Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).  VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. 

Please follow this link to schedule the appointment. You will receive email confirmation of your appointment. 

You may also call 716-857-3327 or email PCTC.VBABUF@VA.GOV to schedule an appointment for an interview. A Buffalo VARO representative will notify you of the scheduled appointment. 

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Thank you for your service.

We look forward to serving you!

Office Status

Office Information

Buffalo Regional Office

130 South Elmwood Ave.
Buffalo, NY 14202
Monday-Friday, 8:30am-4:00pm



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.