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Buffalo Regional Office


Welcome to the Buffalo Regional Office! 

Veterans can get information about benefits or file a claim for benefits by visiting our website at Veterans with claims specific or other questions may request information via the following site: Ask VA or by telephone at 1-800-827-1000.

For questions regarding Loan Guaranty or Education benefits, assistance is available at:

To speak to a local Veteran Readiness & Employment Benefits representative please call 716-857-3372            

Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from the Public Contact Team at the Buffalo Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).  VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments. 

Please follow this link to schedule the appointment. You will receive email confirmation of your appointment. 

You may also call 716-857-3327 or email PCTC.VBABUF@VA.GOV to schedule an appointment for an interview. A Buffalo VARO representative will notify you of the scheduled appointment. 

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Thank you for your service.

We look forward to serving you!

Office Status

Office Information

Buffalo Regional Office

130 South Elmwood Ave.
Buffalo, NY 14202
Monday-Friday, 8:30am-4:00pm