Attention A T users. To access the menus on this page please perform the following steps.
1. Please switch auto forms mode to off.
2. Hit enter to expand a main menu option (Health, Benefits, etc).
3. To enter and activate the submenu links, hit the down arrow.
You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
If you have a VA loan and your home was affected by a natural disaster, assistance is available.
Learn more about disaster assistance»
Welcome to the Buffalo Regional Office!
Veterans can get information about benefits or file a claim for benefits by visiting our website at www.va.gov. Veterans with claims specific or other questions may request information via the following site: Ask VA or by telephone at 1-800-827-1000.
For questions regarding Loan Guaranty or Education benefits, assistance is available at:
- Loan Guaranty Benefits: 877-827-3702
- Education Benefits: 888-442-4551
To speak to a local Veteran Readiness & Employment Benefits representative please call 716-857-3372
Visitor Engagement Reporting Application (VERA)
Visitors seeking assistance from the Public Contact Team at the Buffalo Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments.
Please follow this link to schedule the appointment. You will receive email confirmation of your appointment.
You may also call 716-857-3327 or email PCTC.VBABUF@VA.GOV to schedule an appointment for an interview. A Buffalo VARO representative will notify you of the scheduled appointment.