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Veterans Benefits Administration

Careers at VBA

Serve your community by supporting those who served. VBA offers many professional opportunities to Veterans looking for new ways to serve, or people who want to give back to those who defended our freedom. Careers offering competitive salaries, retirement plans, and paid leave are available.

Or explore all VBA jobs on USAJOBS

Watch some of our colleagues as they describe how it is like to work at VBA, serving Veterans and their family members.

About Us

Our mission, in partnership with the Veterans Health Administration and the National Cemetery Administration, is to provide benefits and services to the veterans and their families in a responsive, timely and compassionate manner in recognition of their service to the Nation.

Our 10 program offices within VBA oversee, implement, and assist in delivering benefits and services.

Learn more about our program offices.

Where We Are

Our headquarters is in downtown Washington, DC. However, some of our colleagues work around the country, U.S. territories, and even overseas. Open positions are in the D.C. area, VBA regional offices, out based offices, Vet Success on Campus school sites, or on military installations.

Find where our regional offices and regional loan centers are located, or find a VA benefits office near you.

What We Do


Veterans Service Representative (VSR)

The VSR explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to the veteran describing the decision and the reason for it.

Rating Veterans Service Rep. (RVSR)

The RVSR works in the Veterans Service Center (VSC), Special Missions or Pension Management Center. The RVSR analyzes claims, applies VA's Schedule for Rating Disabilities (Rating Schedule), and prepares rating decisions informing the Veteran Service Representative (VSR) and claimant of the decision and reasons and bases for it.

Vocational Rehabilitation Counselor (VRC)

The VRC provides and coordinates a wide range of rehabilitation counseling and case management services to disabled Veterans and other eligible individuals. The primary emphasis of the Chapter 31 Vocational Rehabilitation Program is on achieving an employment outcome for the Veteran.

Legal Administrative Specialist

The Legal Admin Specialist has telephone contact with the public to advise and provide information on Veterans' benefits and rights. This is a call center position that offers the opportunity to work in a dynamic environment where no two days are the same. You will have a telephone and computer equipment to handle inbound calls on a daily basis. It requires talking for long periods of time on the phone; extensive use of a computer and telephone with headset are required.

Legal Instrument Examiner

This position is located in a Fiduciary Hub at the VBA Regional Office. The primary purpose of this position is to oversee the management of financial affairs of incompetent beneficiaries of the Department of Veterans Affairs. The incumbent will check the adequacy and propriety of surety bonds.

Field Examiner

This Field Examiner position is for the Veterans Benefits Administration in the Fiduciary Hub. The incumbent determines the payee (fiduciary) best suited to the needs and situations of VA beneficiaries who are incompetent due to legal disability, mental disability, or physical disability. The field examiner ensures that incompetent beneficiaries receive all the benefits they are entitled to, and takes necessary actions to protect their assets.

Military Service Coordinator

This position serves as a Military Service Coordinator on the Public Contact Team. The service coordinator can be assigned at any military bases in the US or abroad. Through seasoned knowledge the military service coordinator provides specific information and comprehensive assistance to veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency.

Support Service Specialist

This position is in the Support Services Division of VBA regional Offices. The support service specialist performs facilities management, property management, government vehicle management, serves as the alternate Personal Identity Verification coordinator and other administrative operations, under the supervision of the Supervisory Support Services Specialist.

Financial Accounts Technician

The Financial Accounts Technician performs a variety of financial duties to service vendors, providers, contractors, Veterans, employees, and others whose banking information, payroll transactions, temporary duty travel, permanent change of station travel might be required for payment or access. They may also perform accounting, civilian payroll, and accounts receivable functions in accordance with applicable laws, policies, and procedures.

Budget Analyst

Budget Analysts develop and prepare discretionary budget estimates, justifications, plans, caseload and cost estimates, prepare budget submissions covering a complete budgetary cycle, Monitor the implementation of authorized budget levels, and recommend the reprogramming of funds as a result of Office of Management and Budget mark-ups and/or funding changes.