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Education and Training

Enrollment Manager System Updates

For the latest list of Enrollment Manager updates see the list below.

To learn more about Enrollment Manager, including key features, troubleshooting and terminology, visit the Enrollment Manager Frequently Asked Questions page.

Enrollment Manager updates implemented on February 4, 2024:

System Update

System Update Needed

Release Description

Students’ birth dates appeared as the default date of 01/01/1900.

The actual birth dates for approximately half of the students with a 01/01/1900 have been corrected to their actual birth date. Additional work is ongoing to populate additional student date of birth information.

Enrollment Manager updates implemented on February 3, 2024:

System Update

System Update Needed

Release Description

When users would enter a new enrollment under one benefit and switch to another benefit, they were not able to amend the initial enrollment using the old benefit and submit other enrollments with the new benefit and would receive an error.

Users are now able to enter a new enrollment under one benefit and switch to another benefit and then amend the initial enrollment using the old benefit and submit other enrollments with the new benefit without generating an error.

When users would add an amendment to dates or tuition and fees, the auto-generated remark on the amendment would indicate the date the amendment was being submitted, not the date on which the original was submitted.

When users add an amendment to dates or tuition and fees, the auto-generated remark on the amendment now correctly indicates the date the original enrollment was submitted.

For Flight Training, users would mistakenly select "Enter number of hours" in the "Prior training time" dropdown, it required the user to enter hours and would not allow them to go back and choose a different option such as "None."

Users now have the ability to select a different option in the "prior training time" dropdown if the incorrect selection was made earlier when adding a flight enrollment.

When users selected any filters such as facility, status, or program on the Enrollments tab, they did not work.

Users can now utilize the filters on the Enrollments tab.

Users were incorrectly able to submit graduation terminations with a future amendment effective date.

Users can no longer submit graduation terminations with a future amendment effective date. An error message "The amendment effective date cannot be a future date" is now generated for the user.

The “Programs” dropdown in Enrollment Manager was not displaying all available programs at a facility.

The Programs dropdown in Enrollment Manager now displays a list of all available programs at a facility regardless of training type selected by user.

Enrollment Manager was not saving or displaying the VA file number that was entered when creating a CH35 enrollment on the print page when that enrollment or amendment was submitted.

Enrollment Manager now saves and displays the VA file number that was entered when creating a CH35 enrollment on the print page when that enrollment or amendment is submitted.

Enrollment Manager did not allow users to enter and save VR&E counselor emails that contained apostrophes.

Enrollment Manager now allows users to enter and save VR&E counselor emails that contain apostrophes.

New Features

Release Description

When entering a CH35 benefit for the student the user must now also include the qualifying Veteran's first name and last name (suffix is an optional field). Note: The user is not required to add the qualifying Veteran’s name to any students already added as a CH35 beneficiary.

Users will now have a confirmation field for the social security number to ensure that the number was entered correctly. The second SSN field is validated against the first entry when creating and adding new students.

The term "Current Benefit" on the Benefits tab of Enrollment Manager has been updated to “Last Benefit Paid.

The term "Pending Benefit" on the Benefits tab of Enrollment Manager has been updated to “Benefit student wants to use.

When users submit an enrollment under a new benefit type, once the enrollment is processed or acceptance is given by the external system, the new benefit type will be listed as the Last Benefit Paid in Enrollment Manager.


Enrollment Manager updates implemented on December 16, 2023

System Update

System Update Needed

Release Description

When users would add a student to a school, the success banner displayed all schools the student had ever been associated with.

When users add a student to a school, the success banner now only displays that school.

Users did not have the ability to update benefit type for CH35 students when they have exhausted one source of entitlement or are switching between multiple sources.

Users can now update benefit type for CH35 students when they have exhausted one source of entitlement or are switching between multiple sources on the benefits tab by selecting the “Edit” button.

Users could not view enrollment term dates listed in chronological order (order of oldest to most recent by begin dates) on 22-1999 print PDFs when different enrollments are submitted on the same day for a claimant.

Users can now view enrollment term dates listed in chronological order (order of oldest to most recent by begin dates) on 22-1999 print PDFs when different enrollments are submitted on the same day for a claimant.

Users could not view draft or submitted enrollments listed in order of most recent begin dates to the oldest on the enrollments tab.

Users can now view draft or submitted enrollments listed in order of most recent begin dates to the oldest on the enrollments tab.

When a user exported a student list on the “Search My Student” page to a CSV file, the file included all the schools the students have been certified by, not just the current school, making the list ineffective for the compliance surveys.

Users can now export a student list on the Search My Student page in Enrollment Manager to a CSV file and see details based on the school selected.&nbsp

Users could edit students' contact information fields for students that already exist on file.

Users can no longer edit the students' contact information fields – which include address, date of birth, email and phone number – when values exist on file. Users can add these fields only if the student does not exist on file.

When a student’s current or pending benefit was CH35, there was no option to select CH35 on the "update benefit type" dropdown, causing delays in enrollments.

Users are now able to update their benefit type from one CH35 benefit to another by selecting the "update benefit type" dropdown on the benefits tab.

When submitting guest student enrollments and the parent and guest campuses had the same name, the submit button was disabled and a "Valid Parent Facility is required" error was displayed, causing delays in enrollment submission.

Users are now able to submit guest student enrollments at guest campuses with the same name as the parent facility given the facility IDs are different.

Users were unable to print amendments when another amendment was in progress.

Users are now able to print amendments when another amendment is in progress.

Users were able to edit students' name fields once they exist in Claimant service.

Users are no longer able to edit students' name fields once they exist in Claimant service. 

The awards table incorrectly displayed the awards status of non-CH33 students as either past, current, or future on the benefits tab.

The awards table now correctly displays the awards status of non-CH33 students as either past, current, or future on the benefits tab.

The OJT/APP monthly certification print PDF was displaying the "Electronically received by VA" date as “N/A.”

The OJT/APP monthly certification print PDF now displays "Electronically received by VA" date as the date file was sent to ECAP for processing.

The “Credits and tuition” section of the "Add enrollment" page did not display a validation message when resident and online credit fields were null/blank.

The “Credits and tuition” section of the "Add enrollment" page now displays the validation message “The sum of the residence and online credit fields must be greater than zero” in red text when resident and online credit fields are null/blank.

Duplicate enrollment records were being sent to Electronic Certification Automated Processing (ECAP) for OJT/APP claims.

Duplicate enrollment records are no longer being sent to Electronic Certification Automated Processing (ECAP) for OJT/APP claims.

Hours were being doubled for flight monthly certifications that were processed by SCO Assistants.

Hours are no longer being doubled for flight monthly certifications that were processed by SCO Assistants.

The “Mitigating Circumstances” dropdown was displaying the extra option "Unknown or unsupported mitigating circumstances" when doing an amendment.

The “Mitigating Circumstances” dropdown no longer displays the extra option "Unknown or unsupported mitigating circumstances" when doing an amendment.

Enrollment Manager updates implemented on November 17, 2023

New Features - Release Description

This release implemented a timeout warning in Enrollment Manager. Users will now receive an inactivity warning message two minutes prior to their session expiring in Enrollment Manager. This warning message gives users the option to “stay logged in” and extend their session before being logged out.

Enrollment Manager updates implemented on November 4, 2023

System Update Needed

Release Description

Users of Enrollment Manager were unable to submit amendments for term dates that start in the future.

Users of Enrollment Manager are now able to submit amendments for term dates that start in the future.

See previous Enrollment Manager Updates.

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