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Education and Training

October Education Office Hours FY 2025 Presentation

SCO Training Logo                          National Training Team logo

October Office Hours Agenda

  • Non-College Degrees (NCD) and Dual Certification (Zero Tuition and Fees)
  • Dual Objective
  • 35 Percent Exemption
  • Training Requirements
  • Training Resources

School Certifying Officials (SCOs) can view this entire Quarterly Office Hours presentation at the following YouTube link: October Office Hours

Note: This Event is Approved Training for the Fiscal Year 2025 Training Cycle for Existing School Certifying Officials.

Disclaimer: The information in this presentation should be considered talking points for discussion and information sharing. More comprehensive information may be available through Veterans Affairs (VA) resources. Information in this presentation was current and correct on the date given.

Attention: Certifying Officials

May, 2024, Education Service (EDU) announced the the official release of the School Certifying Official (SCO) Resource Matrix. The new tools is an all-in-one resource for you and other GI Bill® partners to assist in finding and accessing VA education resources that are pertinent to your job, as well as providing direct points of contact for when you have questions about a topic.

What is included:

  • Easy access to the SCO Handbook and Training Portal.
  • Links to frequently accessed tools, such as Yellow Ribbon Tool, WEAMS (Web Enabled Approvals Management System) and the GI Bill Comparison Tool.
  • Access to Veterans Readiness and Employment (VR&E) Chapter 31 resources.
  • Much more!

The release of the SCO Resource Matrix continues EDU's efforts to improve how the GI Bill program is administered, by ensuring that these important resources are easy to access. It is through our continued collaborative efforts with GI Bill partners, along with input provided by SCOs like you that this tool was developed. We encourage you to explore the tool, making note of what you like about it, as well as how you think it could be improved so that you may share your input with us. Your honest feedback informs us on how we can improve the GI Bill program.

Thank you for all the hard work you do for our Service Members, Veterans, and Beneficiaries. We genuinely believe the path to education begins with you!

Education File Upload Portal

As a reminder, the Education File Upload Portal went live in Fall 2022. The purpose of the portal is to eliminate email correspondence and allow for secure transmission of documents to the Department of Veterans Affairs (VA). ​

To ensure documents are routed appropriately, select the correct radio button for the document(s) you wish to upload.  Incorrect selections may delay the processing of the document or deem it invalid.  

Note: SCOs can find the inclusive Compliance and Acceptable Documents Demonstration Videos on the Fiscal Year 2023, June Office Hours beginning at the following time stamp 15:05/1:05:30. 

School Certifying Officials Annual Training Requirements - For questions about the SCO Annual Training requirements, please review the following resource: SCO Training - Education and Training (va.gov)

Resources and Information - The following is additional materials, which can be referenced for more information:

ID.Me and Login.gov Resources:

Certifying Official Resource Guide - Certifying Officials, please contact the designated party if you are having issues on the following topics: 

Contact Ask VA (AVA):

  • Technical assistance with reporting enrollments
  • Explanation of school overpayments or other payment issues
  • Request list of all overpayments by facility code or troubleshoot debt repayment issues
  • Individual student benefit information and hardship cases 

Education Liaison Representative (ELR) Contact Mailbox

Contact the School Certifying Official (SCO) Hotline:

  • Enrollment Manager technical guidance
  • Explanation of school overpayments or other payment issues
  • Individual student benefit information and hardship cases 

Contacting the State Approving Agency (SAA):

Contact your State Approving Agency (SAA):

  • Updated catalogs and programs. New/suspended/cancelled programs.
  • School address updates – including branch/extension​
  • Changes in accreditation status, ownership or change of address

Contact Veterans Readiness and Employment (VR&E):

  • Chapter 31 Questions and Concerns
  • Chapter 31 e-Authorization and Invoicing

Certifying Official Resource Links:

Certifying Official Annual Training Support Resources:

National Training Mailbox:  edutraining.vbaco@va.gov

  • Certifying Official training portal access and use
  • Certifying Official approved training credit and progress tracking
  • Adobe Connect registration and access

Office Hours Question and Answer: VBA Education Office Hours - Q&A Webpage​

  • Review previous Office Hours' questions and answers
  • Respond to questions posed during monthly Office Hours sessions
  • Link to Annual Training requirements and step-by-step directions self -certifying training

SCO Portal Technical Support: support@VBATraining.org

  • Certifying Official training portal technical assistance
  • Report Training Portal issues and outages

All webinars and training sessions are announced via the GovDelivery; SCOs be sure to register and update your information as needed please use the following link: GovDelivery  

Additional Resources - Stay up to date on the Veterans Benefits Administrations (VBA) social platforms: 

Facebook: @GIBillEducation

Twitter: @VAVetBenefits

Instagram: @VABenefits 

 

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