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VA Home Loans

New Servicers Joining VALERI

If you are in the process of being the primary servicer of a VA Guaranteed Loan, you are required to report at least monthly on the status of each loan in your portfolio.  To report the status, you must have access to VA's VALERI application.  The following documentation must be completed at least 60 days prior to acquiring or servicing VA loans.  All documentation must be emailed to the VALERI Helpdesk.

If you have questions regarding the documentation, please email the VALERI Helpdesk. 

Servicers Joining VALERI

  • Event Administration Guide (Event Administrators Only)
    Download
    Posted 1/27/2009

  • Servicer Implementation Guide
    Download
    Updated 11/24/2009

  • Servicer Questionnaire
    Download
    Updated 8/14/2018

  • Instructions for Servicers Who Only Use SWP to Report Events
    Download
    Updated 11/24/2009

  • Secure FTP Request Form
    Download
    Updated 04/21/2014

  • VA-FSC Vendor File Request Form
    Download
    Updated 8/14/2018

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