Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Cleveland Regional Office

Visiting Hours

                                                                         VERA QR Code

Hours of Operation:
Open to the public 8 a.m.–4:30 p.m.

Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).

Please go to VERA - Home ( or use the camera on your smartphone to capture the QR code above to schedule an appointment. You will receive email confirmation of your appointment.