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Portland Regional Office


Inside Veterans Benefits

2019 Novel Coronavirus (2019-nCoV), portrayed in an illustration created at the CDC. ALISSA ECKERT, MS; DAN HIGGINS, MAMOur Response to COVID-19

We appreciate your patience as we continue to work with you during this time of crisis.

Read VBA's response »

In-Person Interview By Appointment Only

Visitors seeking assistance from the Portland Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). 

Please go to VERA - Home ( or use the camera on your smartphone to capture the QR code below to schedule an appointment.  You will receive an email confirmation of your appointment. 

Based on the limited space available, and the lack of any waiting area, we are currently unable to assist walk-in visitors without appointments.

Vocational Rehabilitation Counselors (VRCs) will also not be available for in-person meetings at this time. Veterans should contact their VRCs directly by phone or e-mail.

Our customers are reminded that they can also reach VBA:

**Visitors to the Portland Benefits Office must wear masks.  On Tuesday, July 27, 2021, the CDC issued new guidance requiring all individuals to wear a mask indoors in areas where the transmission rate is High or Substantial, regardless if they are vaccinated or unvaccinated. The intent is to maximize protection from the Delta variant and reduce the possibility of spreading the virus to others.

Are you an Alaska Native Vietnam-era Veteran?

You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management web site or read this information..

Veterans Rapid Retraining Assistance Program (VRRAP)

On March 11, 2021, the Department of Veterans Affairs (VA) launched VRRAP for Veterans who have lost their jobs due to the COVID-19 pandemic.  Veterans participating in the VRRAP can receive education and training for high-demand occupations, which is determined by the Commissioner of Labor Statistics.  Veterans will receive up to 12 months of tuition and fees and a monthly housing allowance based on Post-9/11 GI Bill rates.  To learn more about VRRAP and how to apply for the program, Veterans can visit  Veterans can also contact the Education Call Center at 888-442-4551 between 7 a.m. - 6 p.m. EST, Monday-Friday to speak with a VA education respresentative.

External Link Disclaimer: This page contains links that will take you outside the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of those linked websites.



Office Information

Portland Regional Office

First and Main Building
100 SW Main Street
2nd floor
Portland Oregon 97204



Some regional offices have re-opened with limited hours and services. We may be screening visitors due to COVID-19. For your safety and convenience we continue to offer help online and by phone.

View the VBA Claims Inventory