Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Portland Regional Office


Walk-In Interviews Available

While we strongly encourage appointments via VERA-Home (, we will serve customers without appointments, at our location on the 2nd floor of 100 SW Main Street, Portland, Oregon 97204.

Walk-in hours are between 7:30 a.m. and 3:00 p.m.

Visitors are not authorized to bring weapons, pepper spray, illicit drugs, drug paraphernalia, etc. into VA space. All visitors will go through a metal detector, and personal items will be x-rayed, prior to entering the VA area.

Customers are reminded that they can also reach VBA:

Note: In-person and virtual meetings are available for Veteran Readiness and Employment (VR&E) claimants at this time.  Please reach out to your assigned Vocational Rehabilitation Counselor to schedule a meeting.  Alternatively, you may request a meeting via VERA - Home (

How to Make an In-Person Appointment at the Portland VA Regional Office

  1. VisitVERA - Home (
  2. Select the brown “Schedule In-Person Appointment” button.
  3. Next page: put in your area code and hit  Search  - it will show the card/box for the Portland Regional Office. Select that card.
  4. Next page: fill in your name, phone number, email address and any special notes or requests. Then hit the Next button.
  5. Select the options you want (like “File a claim” for example), then hit Next again.
  6. Then choose a date, click Next, then choose a time, hit Next, review your selections to make sure everything’s right, and finalize your appointment by hitting Next again.

Instructions for Setting-Up Your Account

  1. Visit
  2. Select the “Sign in” button in the upper-right-hand corner of the screen, then.
  3. Select the Create an account button.
    1. This will take you to the website. You have to create an account in first, for verification purposes.
    2. Fill in your email address, then make up a password and write it down so you have a copy. Then click on the blue “Create an account.” It will send you back an email with a link to confirm.
    3. Once you have created your account, go back to
  4. Then use your account name and password to create and sign in to your account.
If there is a problem, here is the link to the customer service:

Are you an Alaska Native Vietnam-era Veteran?

You may be entitled to a Native allotment selection if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management.

External Link Disclaimer:  This page contains links that will take you outside the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of those linked websites. 

Office Information

Portland Regional Office

First and Main Building
100 SW Main Street
2nd floor
Portland Oregon 97204