We are open for in-person benefits service by appointment only between 8 a.m. and 4 p.m. EST. Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments.
You may also call (404) 929-6000 between 8 a.m. to 4 p.m. to schedule an appointment for Compensation and Pension benefits and Veteran Readiness and Employment benefits.
For questions regarding Loan Guaranty or Education benefits, assistance is available at:
Guidelines when visiting the RO for an in-person appointment:
1. A face mask is currently optional for all visitors. If transmission levels are high, then a face mask would be required. More information about COVID-19 community levels is available www.cdc.gov.
2. Visitors must be able to respond negatively to all screening questions that will be asked upon entrance to the building. Screening questions can be found here: Covid-19 Screener (va.gov).
Please upload documents related to your VA benefits at www.va.gov, access your VA benefits account for self-service and submit a claim online, check the status of your claim, download VA letters, ask a question through the online inquiry system, and access other self-service features. Learn more and view updates on the VBA News webpage.
You may also mail documents to:U.S. Department of Veterans Affairs
Are you an Alaska Native Vietnam-era Veteran?
You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management website.
External Link Disclaimer: By clicking on the links above you will leave the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked websites.