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VA Home Loans

Lender Program Participant Management (PPM) System Training Series

We're excited to share training materials covering the lender Program Participant Management (PPM) System.


About the Lender PPM System

On September 9, 2024, we published Circular 26-24-18 to notify lenders of the introduction of the new PPM System. The lender PPM System is a self-service tool that enables lenders to manage their profile information, complete annual renewal requirements, submit requests such as applications for automatic authority, underwriter nominations, agent recognition requests and remit related fees.

Starting Dec. 2, 2024, lenders are expected to complete actions specified in section 3.c of Circular 26-24-18 and remit any required fees through the PPM System on LGY Hub.


PPM System Webinar Series

To support the transition, we delivered a two-part series on PPM Basics and PPM Tasks.

PPM System Basics

An overview of the PPM System, how to navigate the system and register VA Relationship Managers.

PPM Basics slides




PPM System Tasks

Learn how to submit applications from new agents and underwriters, complete the renewal and validation processes, and how to manage and process applications within the PPM System.

PPM System Tasks slides




PPM System User Guide

Guide