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VALERI Servicer Newsflash

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Date Title
4/11/2014 Servicer POC List in VALERI, Servicer Web Portal (SWP) Bulk Upload Template, and Development Updates
1/30/2014 Refund Claims, Property Conveyance, Payment Denial Report, Claims Bulk Upload Template, and VALERI Release 2.26
12/05/2013 Allowable Attorney Fee Increases, Development Updates, Report Updates

11/26/2013

Loss Mit Process, Appeal Documentation, Uploading Documents, Pre-approval Requests, and Servicer Loan Listing Report

10/11/2013

VALERI Access, Events Reporting, State Foreclosure Info, Scheduling Reports, and VALERI Release 2.24

09/13/2013

Valid NOV Requirement, Appeal Claim Process, Non-Matching Report, Password Reset, VRM Contacts

08/08/2013

New Net Value Percentage, Imminent Default option for EDNs, Uploading Document for the Review Early Payment Default Process

06/27/2013

VALERI System Security, Invalid Sale/Improper Transfer of Custody, Servicing Point of Contact (POC) List in VALERI - Reminder

06/07/2013

Fee Cost Schedule Frequency,Development Updates

05/22/2013

Servicer Web Portal (SWP) Event: Foreclosure Attorney Contact Information, Clarification of Effective Period for Loan Modification, Adding a General POC for Veterans Interest Rate

04/12/2013

VA Appraisals, NOV Extensions, DIL Sent for Recording Date, VRM Email Format and VALERI 2.21 Release

03/25/2013

Electronic Signatures, Servicer POC List in VALERI, Admin Password Reset and Updated Fee Cost Schedule

01/22/2013

POCs: VRM Title Issues and Servicer Contact List for VIP User Reactivation

12/06/2012

POC Guide

12/06/2012

Suspicious Loan Mods, Disaster Recovery Efforts, Default Reported to CB event, and 2.19 VALERI Release

08/03/2012

AOS Question (SCRA)

08/03/2012

Refund Redesign

05/30/2012

Veterans Retraining Assistance Program (VRAP)

05/22/2012

Appeals, Refunds and LGY Certificates

04/20/2012

New VA Servicing/PM Contractor, Default Definition, Update Fee Cost Schedule

2/17/2012

Appeal Submission, Report Information and Refunded Loans

1/18/2012

Q&A on Final Loan Mod Regulation Revision and Scheduled Maintenance

1/6/2012

Scheduled Maintenance, VALERI Newsflashes and Administrators

12/22/2011

Loan Modification Changes,Final Rule on Revised Loan Modification Procedures

11/04/2011

New Pre-Approval Process

11/01/2011

Claims Calculation Update

08/12/2011

Reporting Update & Imminent Default Option for EDNs

08/04/2011

Bulk Upload Templates & Appraisal Inquiries

07/06/2011

Appeal Submissions

06/21/2011

Mortgage Assistance Programs - EHLP and HHF

05/25/2011

VA Fee Cost Schedule Update

05/19/2011

Confirmed Sale Date with No Transfer of Custody Event

04/22/2011

VA Loan Guaranty Summary on HAP

04/19/2011

Data Files, Loss Mit Events, Invalid Sales vs. Improper TOC

03/08/2011

Nov Requirements

02/28/2011

Post-Audit Document Submission Clarification

01/28/2011

SCRA Protection for Active Duty Military, SCRA and Mortgages, Establishing SCRA Eligibility

01/19/2011

30-Day Deadline for Post-Audit Document Submissions

01/07/2011

Insurance Loss Proceeds, New Adequacy of Servicing (AOS) Report

12/23/2010

Updated VA Contact List, Debris Removal

12/16/2010

New AOS Process

10/19/2010

Updated Claims Bulk Upload Template

10/15/2010

Escalation Procedure, Deficiency Waiver Letter

08/20/2010

Updated Claims Bulk Upload Template

07/06/2010

Paid In Full (PIF) Loans

06/21/2010

Updated Claims Bulk Upload Template

05/17/2010

Fee Cost Schedule

03/26/2010

Temporary Post Audit Procedures

01/27/2010

VA Home Affordable Modification Program (HAMP)

01/15/2010

VA HAMP Discussion, Rejection & Business Rule failures for ROS and TOC events

12/22/2009

Rejection and Business Rule Failures relating to ROS and TOC event, Maximum Guaranty Calculations, Net Value Calculations

12/08/2009

Rejection and Business Rule Failures relating to ROS and TOC event, VALERI Help Desk e-mail, NOV (Notice of Value) for compromise sales and deeds-in-lieu

11/23/2009

Training on VALERI Reports

11/16/2009

Changes to VALERI Support Model, Servicer Web Portal Administration Guide, Training on VALERI Reports

11/09/2009

Appealing Maximum Guaranty Claims

11/02/2009

Reaching out to VA Loan Technicians, Reporting Paid in Full Events for Refinance Loans, Updating Servicer Contact Information List

10/27/2009

Sending in Screen Shots, Post-Audit Documentation, Runtime Error in Servicer Web Portal

10/19/2009

Total Eligible Indebtedness, Withdraw/Revise Event Function, Duplicate TOC Reporting, Development Update: Manifest 1.27

10/13/2009

Servicer Reports Foreclosure Sale Results to VA, Claims for Loans that Terminated Prior to a Servicer's Transition to VALERI

10/02/2009

Estimated Cure Date on Approved Repayment Plan or Special Forbearance, Contact Information Change Event, Difference Between a Supplemental and Appeal Claim

09/25/2009

New Claims Bulk Upload, Servicers Feedback Forms, Helpful Hints

09/18/2009

Action Required: Bi-Weekly Servicer Call, Attention: New Claims Bulk Upload!

09/11/2009

Attention: New Claims Bulk Upload

09/04/2009

Bulk Upload Template Error, New Users

08/27/2009

VALERI Help Desk Servicer Communications for Friday, August 27, 2009

08/14/2009

Claims Bulk Upload Spreadsheet, Canceling Events

08/10/2009

New Servicer Guide, Submitting Multiple Transfer of Custody Events, VALERI Admin Functions

07/31/2009

New Servicer Guide

07/02/2009

Submitting Transfer of Custody (TOC) Events

05/04/2009

Updated SWP Bulk Upload Template, Valid Notice of Values (NOVs), Revising or Withdrawing Events

04/14/2009

When to Send the Deficiency Waiver Notice

04/03/2009

Servicer Web Portal (SWP) Functions

03/06/2009

Extension for Post-Audits, Filing Claims on ARM Loans, User Management Procedures, Loan Modification Approved Event, Loan Modification Complete Event, GNMA Coupon Rate

02/25/2009

Servicer Calls

02/13/2009

Help Desk Closure on Monday, February 16th, New! Servicer Action Required Report, Adequacy of Servicing, Substantial Equity ,Unreported Loss Mitigation Letter

02/03/2009

Help Desk to Focus on Defects, GNMA Coupon Rate

01/29/2009

Event Administration Feature: Electronic Default Notifications (EDNs);Transfer of Custody Guide, Max Allowables Spreadsheet

01/22/2009

Loss Mitigation Letter Guidance

01/16/2009

New IP Addresses for VALERI; Action Required for Direct Connection Servicers: New Daily Change File, Compliance Required by May 1, 2009

01/07/2009

New Daily Change File, Compliance Required by May 1, 2009, New Bulk Upload Template as of January 10th, 2009

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