To speak with a benefits counselor for assistance, use our online scheduling tool, VERA, to arrange an in-person, virtual, or telephone appointment.
You will receive email confirmation of your appointment with your selected date and time.
You may also contact us directly at (615) 695-6122, and providing your:
Additionally, you may also apply for benefits online through va.gov, send inquiries regarding claims by calling the VA National Contact Center at 1-800-827-1000.
Documents related to your VA claim can be mailed to: U.S. Department of Veterans Affairs, Claims Intake Center, PO Box 4444, Janesville, WI 53547-4444.
For Veteran Readiness and Employment participants, you can request an in-person appointment, or “Virtual Face-to-Face” appointment, by contacting your Veteran Readiness Counselor directly, by calling us at (615) 695-6372, or by sending an email to CER.VBANAS@va.gov, and providing your:
You can also visit https://www.va.gov/careers-employment/vocational-rehabilitation/ for additional information regarding our program.
Documents related to your VR&E claim can be mailed to: U.S. Department of Veterans Affairs, Veteran Readiness & Employment (VR&E) Intake Center, PO Box 5210, Janesville, WI 53547-5210.
Are you an Alaska Native Vietnam-era Veteran?
You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management website.
External Link Disclaimer: By clicking on the links above you will leave the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked websites.
For PIV issuance and renewals, appointments can be made by visiting https://portal.usaccess.gsa.gov/scheduler/select-agency .