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Lenders Page
Lenders are persons or entities (private sector or government) that originate, hold, service, fund, buys, sells or otherwise transfers a loan guaranteed by the Department of Veterans Affairs. The links below are provided as resources for VA lenders.
A Key To Homeownership For Those Who Served
Since 1944, VA and private industry partners have helped deliver the dream of homeownership to generations of Veterans and Servicemembers. Here Veterans describe how the VA Home Loan benefit has changed their lives and what home means.
Lender Resources
- VA Home Loan and Marijuana-Derived Income
- VA Buyer's Guide
- Lender's Handbook
- VA Loan Guaranty Circulars
- LGY HUB
- Lenders Conference Information
- Lender/Servicer Administrative User Guide
- Announcements
- Regional Loan Centers
- VA Loan Eligibility
- VA Loan Limits
- State Fees and Charges Deviations
Quick Reference Documents
- Cash-Out Refinances
- Prior Approval Loan Processing for Lenders
- Condo Approval for Lenders
- Correct a COE
Videos
- FFLR UCD-ULAD Upload Informational Webinar
- VA Cash-Out Rule Webinar - Webinar Slides
- VA Appraisals and Reconsiderations of Value
- Stakeholder Videos
Loan Volume Data
- Loan Volume by Lender
- Loan Volume by State
- Loan Volume by County
- Purchase Loan - Credit/Volume Report (2018 through February 2025)
VA ServiceNow
VA has migrated all IT help desk and support services to the ServiceNow Customer Service Management (CSM) application. Registered users can submit a case, log in to view and respond to cases, and respond by email via their ID.Me/AccessVA account. Guest users can submit a case and respond by email.
- Download the ServiceNow user guide
If you experience any issues using this system, please submit cases directly in the ServiceNow guest portal or LGYHub / WebLGY / FFPS Users can contact VIP.VBACO@va.gov
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