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San Juan Regional Office


Local Events and Happenings

PACT Act Outreach Tour and Claims Clinic Events

Where: Wednesday, September 6 at Centro Multiusos de Vieques, 449 Calle Antonio G. Mellado, Isabel Segunda, Vieques

Time: 9:00 AM to 2:00 PM

Provide PACT Act Orientation and VA benefits, information and services including:

  • assistance in claims processing and inquiries
  • assistance with burial and memorial benefits
  • general health orientation, women's health program, eligibility and enrollment
  • Bring your DD214 and a valid ID

For more information, contact 1-800-827-1000 (select Option #2 twice for Spanish assistance).

Face-to-face appointment in “Contacto” call us at (787) 772-7371 / 7398; or email us

San Juan Military Sexual Trauma Coordinators

Veterans can receive compensation for conditions that started or got worse in the line of duty. This includes injuries or disabilities related to MST. If you have questions, a MST outreach coordinator at your nearest regional office can explain more.

The Military Sexual Trauma Operations Center was established as part of the San Juan VARO.

You can contact one of the VA San Juan Regional Office MST Coordinators:

Marilyn Velazquez - Female Primary

Judibeth Rivera - Female Alternate

Hector Velez - Male Primary

Fernando Medina - Male Alternate

You may schedule an appointment via: APPOINTMENTS.VBASAJ@VA.GOV or


The PACT Act is a new law that expands VA health care and benefits for Veterans exposed to burn pits, Agent Orange, and other toxic substances.

For more information, visit our PACT ACT web page.

Visitor Engagement Reporting Application (VERA)

Visitors seeking assistance from the Public Contact Team are encouraged to schedule a virtual or in-person appointment on VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments.

You will receive email confirmation of your appointment.

Veterans and beneficiaries can continue to interact with the VBA virtually for accessing benefits information online or when filing a disability claim online. You may also obtain more information online at or you may call 800-827-1000 toll-free for assistance. 

Are you an Alaska Native Vietnam-era Veteran?

You may be entitled to a Native allotment selection, if you are an Alaska Native Vietnam Veteran who served between 1964 and 1971, AND have not received a Native allotment, OR are an heir to someone who meets the above criteria. For more information, visit the Bureau of Land Management website.

External Link Disclaimer: This page contains links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.

Office Status

Office Information

San Juan Regional Office

50 Carr 165
Guaynabo, PR 00968–8024