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Chapter 1. Loan Guaranty Overview and Servicing Objectives
Chapter 2. Introduction to VALERI
Chapter 3. General Loan Servicing
Chapter 4. Delinquent Loan Servicing
Chapter 5. Loss Mitigation New! 5/8/2024
Chapter 6. Pre-Approval
Chapter 7. Incentive Payment
Chapter 8. Foreclosure
Chapter 9. VA Purchase New! 8/12/2024
Chapter 10. Property Acquisitions
Chapter 11. Reconveyance of Property
Chapter 12. Quitclaim Deeds
Chapter 13. Indemnified Loan Agreements
Chapter 14. Claims
Chapter 15. Post Audit
Chapter 16. Appeals
Chapter 17. Bill of Collection
Chapter 18. Regulatory Infractions
Chapter 19. Training
Chapter 20. Servicer Performance
Chapter 21. Disasters
Appendix A. Acronyms
Appendix B. Glossary
Appendix C. State and Territory Tax Due Dates
Appendix D. Military Base Cutbacks or Closings and the Homeowners Assistance Program (HAP)
Appendix E Texas Veterans Land Board Loans
Appendix F VA Home Retention Waterfall New! 8/12/2024
Appendix G. Property Preservations Requirements and Fees
8/12/2024 8/12/2024 5/8/2024 4/10/2024 2/26/2019 2/01/2018 05/09/2017
11/17/16 10/11/16 7/27/16 5/31/2016 4/27/16 1/28/16 10/26/15 9/9/15
If you are in crisis or having thoughts of suicide, visit VeteransCrisisLine.net for more resources.
U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420
Last updated April 18, 2025
If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.
Get more resources at VeteransCrisisLine.net.
Last updated: April 18, 2025