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Veterans Benefits Administration Reports

Detailed Claims Data

We want you to know how VBA is performing on behalf of our nation's Veterans, their families and survivors. Weekly reports from our 56 regional offices let you see our progress in processing Compensation, Pension, and Education benefits. You can also download a spreadsheet to see the most recent week's worth of performance data.

Look below to get access to detailed claims data weekly, but here's the big picture: VBA currently serves about 4 million Veterans who receive compensation and pension benefits. In the past four years alone, VBA has added more than 940,000 Veterans to the VBA compensation rolls, more than the active duty Army and Navy combined. In fiscal year 2012, VBA delivered $54 billion in compensation and pension benefits. Learn more about the VBA's claims inventory.

Status Reports

The reports below contain data covering claims inventory, claims backlog, claims accuracy, and Fully Developed Claims. We can see that VBA employees are completing more compensation claims than ever before. More than three million claims were processed in the past three fiscal years, three times the amount completed in 2000. Quality is also increasing as quality ratings were up 4 percent in the past year, reversing a four-year decline. Here is some information about the different ways we track our progress:

362,799 Total Pending Claims
98,535 Total Backlog Claims
95.45% 3-Month Issue-Level Accuracy
96.15% 12-Month Issue-Level Accuracy
88.05% 3-Month Claim-Based Accuracy
90.46% 12-Month Claim-Based Accuracy
FDC ADC 141.1 Days; Non-FDC ADC 188.3* Days

 

VBA Quality Assurance Sampling Methodology

VBA recently revised the statistical sampling methodology used to calculate claims processing accuracy. For more information on VBA's quality assurance program and claim sampling methodology please read: VBA accuracy sampling methodology.

Get the Weekly Reports

Access the weekly reports below. Reports are in Excel. Free viewer software is available to view these reports. If a dialog window appears asking for a decision on linking to feeder worksheets, click "NO."

2015 Reports

1st Quarter2nd Quarter3rd Quarter4th Quarter
January 5, 2015 April 6, 2015 July 6, 2015 - NEW October 5, 2015
January 12, 2015 April 13, 2015 July 13, 2015 October 12, 2015
January 19, 2015 April 20, 2015 July 20, 2015 October 19, 2015
January 26, 2015 April 27, 2015 July 27, 2015 October 26, 2015
February 2, 2015 May 4, 2015 August 3, 2015 November 2, 2015
February 9, 2015 May 11, 2015 August 10, 2015 November 9, 2015
February 16, 2015 May 18, 2015 August 17, 2015 November 16, 2015
February 23, 2015 May 25, 2015 August 24, 2015 November 23, 2015
March 2, 2015 June 1, 2015 August 31, 2015 November 30, 2015
March 9, 2015 June 8, 2015 September 7, 2015 December 7, 2015
March 16, 2015 June 15, 2015 September 14, 2015 December 14, 2015
March 23, 2015 June 22, 2015
OLD / NEW
September 21, 2015 December 21, 2015
March 30, 2015 June 29, 2015
OLD / NEW
September 28, 2015 December 28, 2015

Additional information has been published in the Monday Morning Workload Report beginning June 22, 2015. The new and old versions will run concurrently for two weeks and on July 6, 2015 only the new report will be available. More information is available in the MMWR summary document.

Please submit any questions or comments to: PAI.VBACO@VA.GOV

2014 Reports

1st Quarter2nd Quarter3rd Quarter4th Quarter
January 6, 2014 April 7, 2014 July 7, 2014 October 6, 2014
January 13, 2014 April 14, 2014 July 14, 2014 October 13, 2014
January 21, 2014 April 21, 2014 July 21, 2014 October 20, 2014
January 27, 2014 April 28, 2014 July 28, 2014 October 27, 2014
February 3, 2014 May 5, 2014 August 4, 2014 November 3, 2014
February 10, 2014  May 12, 2014  August 11, 2014 November 10, 2014
February 17, 2014  May 19, 2014  August 18, 2014 November 17, 2014
February 24, 2014  May 26, 2014  August 25, 2014 November 24, 2014
March 3, 2014  June 2, 2014 September 1, 2014 December 1, 2014
March 10, 2014  June 9, 2014 September 8, 2014 December 8, 2014
March 17, 2014  June 16, 2014 September 15, 2014 December 15, 2014
March 24, 2014  June 23, 2014 September 22, 2014 December 22, 2014
March 31, 2014 June 30, 2014 September 29, 2014 December 29, 2014

Archived Reports

2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004

Note: Reports are in Excel. You may download free viewer software to view these reports. If a dialog window appears asking for a decision on linking to feeder worksheets, click "No". All required data is present on the Excel worksheets posted here.

For More Information

These reports are compiled by VBA's Office of Performance Analysis and Integrity. Email questions or comments to VBAs Office of Field Operations, which manages regional offices. Read VBA's Strategic Plan for more details on plans to eliminate the claims backlog.