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Education and Training

Veterans Benefits Administration (VBA) Education Office Hours Frequently Asked Questions (FAQs)

This page provides the responses to questions posed during the Veterans Benefits Administration (VBA) Education Office Hours. We update this page as soon as possible or quarterly.

The following materials can be referenced for more information: Certifying Official Annual Training Requirements and Certifying Official Training Self Certification

Disclaimer: The material in the Office Hours - Questions and Answers (Q&As) should be considered talking points for discussion and information sharing only. This content is not comprehensive and should not be used as a definitive source of information.  

Fiscal Year 2025
Office Hours Agenda Frequently Asked Questions (FAQs)

VBA Education October Office Hours 

     ● Non-College Degrees (NCD) and Dual Certification (Zero Tuition and Fees)
     ● Dual Objective
     ● 35 Percent Exemption
     ● Training Requirements
     ● Training Resources

 October FAQs

Fiscal Year 2024

Office Hours Agenda

 Frequently Asked Questions (FAQs)

VBA Education August Office Hours 

     ● Debt Management Center (DMC)
     ● Work Study Reminder
     ● Timeliness of Certification Reminder
     ● Second 1010 Submission Requirement
     ● Amended Enrollment Certification: Reporting Initial Enrollment
     ● Amended Enrollment Certification: Original Tuition and Fees
     ● Reporting Within Term Reductions: Dual Certifications
     ● Enrollment Manager (EM) Updates
     ● Annual Training Requirements/Frequently Asked Questions (FAQs)

 August FAQs

VBA Education April Office Hours 

Note-Regarding R6 Delay: In our previous communication you were notified that the Department of Veterans Affairs payment system would undergo modernization upgrades to facilitate the integration of Post-9/11 GI Bill® (Chapter 33) payments processing from the Benefits Delivery Network (BDN) to the Enterprise Management of Payments, Workload, and Reporting (eMPWR) system.

This modernization deployment has been briefly delayed so that additional testing can take place to ensure a smooth system transition. This means that during the period of April 26, through May 5, 2024, you will not encounter delays with the Post-911 GI Bill benefit status field updating or with automated processing.

You can continue to conduct  daily work as usual in Enrollment Manager. VA will provide notification of the updated dates that the systems will undergo modernization upgrades once additional testing has been completed.

 April FAQs

VBA Education February Office Hours 

Enrollment Manager (EM) Updates and Reminders:
     ● Updated EM V2 Courses
     ● Dual Degree Guidance
     ● Student Search and Identification Micro-Learning Video
     ● February 3, 2024 Release Updates

State of Education Service Series: Director Joseph Garcia's Video Address
Payment System Update and Outreach

 February FAQs

VBA Education January Office Hours 

     ● Veteran Readiness and Employment (VR&E Handbook Updates
     ● Debt Management Center (DMC) Updates
     ● School Certifying Official (SCO) Handbook Updates
     ● Reminder of New Uniform Applications
     ● Study Abroad

 January FAQs

VBA Education October Office Hours

Enrollment Manager Updates and Guidance:
     ● October 7th Release and Upcoming Release Dates
     ● Custom Remarks Guidance
     ● Enrollment Manager Frequently Asked Questions (FAQs)
     ● Update: Removing Personal Emails from VA Form 22-1999 (VA Enrollment Certification) Print Out
     ● Second 1010 Guidance
     ● New School Certifying Officials Training Updates
     ● Reminder: New Uniform Applications for Approval of Courses

 October FAQs

 

 

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Last updated: February 6, 2025