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Managing VBA Performance & Results

The Under Secretary for Benefits, Paul R. Lawrence, Ph.D., held a live webcast on April 25th about the general health of the Veterans Benefits Administration (VBA) for the second quarter in Fiscal Year 2019, including its performance and financial metrics, accomplishments, challenges, and collaborations. This was the third in a series of quarterly events in which we share VBA’s progress, challenges, and way forward for the administration.

View the webcast pre-show, featuring Veterans' GI Bill stories.

VBA's Strategic Objectives

Provide Veterans with the benefits they have earned in a manner that honors their service.

Ensure we are strong fiscal stewards of the money entrusted to us.

Foster a culture of collaboration.


VA's Monthly Benefits Newsletter

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Webcast Resources

Quarter 1, FY 2019 Performance & Results Webcast (January 31, 2019)

View presentation

View meeting agenda and transcript

FY 2018 Performance & Results Webcast (October 16, 2018)

View presentation

View meeting agenda and transcript

Find more information on VA's benefit programs

Do you have any additional questions or comments?

If you know a Veteran who is in crisis, call the Veterans Crisis Line at 1-800-273-8255 and press 1.

Send your questions through the Inquiry Routing and Information System (IRIS).

Visit us at a regional office or outbased facility near you.

Call our toll-free number at 1-800-827-1000.

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